Shipping and Delivery
Thank you for shopping with Next Gen eSports. We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
1. Processing Time
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Orders are processed within 1-2 business days (excluding weekends and holidays).
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Customized products (e.g., customized controllers) may take 3-7 business days for processing.
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You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Estimated delivery times:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 1-3 business days
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Delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Restrictions
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We currently ship in India only
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your package through the link given on email
5. Lost or Delayed Shipments
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If your order is delayed beyond the estimated delivery time, please contact us at nextgenesportsvirar@gmail.com
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If your order is lost in transit, we will work with the carrier to resolve the issue. A refund or replacement may be offered based on the outcome of the investigation.
6. Damaged or Incorrect Orders
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If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.
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We will arrange for a replacement or refund as necessary.
7. Contact Us
If you have any questions about our shipping policy, please contact us at:
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Phone: 7776083331/2
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Address: Shop No. 11, Yashwant Galaxy, YK Nagar Ganpati Mandir Lane, New, Viva College Rd, nr. Yes Property, Chintamani Vihar, Tirupati Nagar Phase II, Tirupati Nagar, Virar West, Maharashtra 401303, India
Thank you for choosing Next Gen eSports We appreciate your support.